Project support

We offer our customers a complete, turn-key system. We provide all the services necessary for the success of your library project, from installation to software and technical maintenance.

Your needs

Your needs

Our sales representatives are experienced in documentary and library projects. Their expertise is invaluable to our customers, both in assessing the project’s requirements and estimating the financial perimeter.
Project management

Project management

A single contact will accompany the customer at each stage of the project: coordination of the different parties involved, management of the implementation timetable, administrative and financial follow-up.

Decalog will set up a Project Quality Scheme depending on the complexity of the project.
Data migration

Data migration

We have successfully overseen more than 800 data migrations from most ILSs: Aleph, Orphée, Opsys and Aloès, Horizon, Pergame, Portfolio, Microbib, PMB, AB6, etc. For your migration to be a success we will help you clean, dedupe and unify your base. Decalog guarantees a quality data migration.
Training

Training

Our qualified trainers are always ready to listen to your needs. Training can take place either in person on your premises or by videoconference.

Decalog is recognised as a training organisation by the DRTEFP (Regional Office of Work, Employment and Professional Training).
Hosting

Hosting

Our technical team offers libraries and computer services its expertise with regards to hosting services. They provide a reliable, structured, secure system tailored to the customer’s specific environment.

Our technical team will implement solutions in virtual environments for each of our customers, with particular emphasis on performance and availability. Our hosting infrastructure is located exclusively in France, which ensures that your data remains  on French territory.
Cloud

Cloud

Cloud-based computing, not to be confused with the notion of hosting, makes it possible for us to offer a whole multi-tenant package of services. Decalog.net is based on the pooling of digital and material resources. Shared services mean reduced running costs, scaling of allocated costs, regular technological updates, reversibility etc. These are immediate advantages for any collectivity.

Decalog implements, updates and monitors the platform, thus meeting its commitment to the quality and availability of its services.
Web design

Web design

Decalog will accompany you every step of the way towards the creation of your portal: network architecture, website tree structure, browser compatibility etc.
Graphic design

Graphic design

Our graphic designers offer ergonomic solutions with a modern look. Customised portals, clear, intuitive interfaces… We optimise your experience and that of your end-users.
Support et maintenance

Support et maintenance

All requests for software maintenance and technical support are listed in the Cerheme portal. We have set up a FAQ within Cerheme and our hotline is open 6/7.
Equipment and supplies

Equipment and supplies

With Decalog it is possible to buy hardware: servers, PCs, barcode scanners, printers etc. You can also order supplies such as barcode stickers and reader cards. .

28 years

experience

50

staff members

20

technicians

10

instructors &
project leaders

8

customer support
technicians

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